We aim to provide a fair and transparent cancellation experience.
Cancellation Policy
- You may cancel your counselling session up to 24 hours before the scheduled time.
- Cancellations within 24 hours are not eligible for a refund.
Refund Policy
- If cancelled before 24 hours → 100% refund.
- Refunds are processed through Razorpay only.
- Refunds may take 5–7 business days to reflect in your account.
- Transaction charges (if any) are non-refundable.
- No-Show Policy
If you do not attend the session at the scheduled time, the fee is non-refundable.
How to Cancel
You can cancel via:
- Email: booking@imperfectly.co
- WhatsApp / Call: +91 8448073838
Provide your name, session date, and payment ID.