At Imperfectly by TISQ Health, accessible at https://imperfectly.co, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website or book counselling sessions.

Information We Collect

We collect only essential information required to deliver our services:

  • Name
  • Mobile Number
  • Email Address

We do not collect or store sensitive medical records unless voluntarily shared during counselling sessions.

How We Use Your Information

Your information is used for:

  • Booking and managing counselling sessions
  • Sending confirmations, reminders, and updates
  • Providing customer support
  • Processing payments securely via Razorpay

We do not sell, rent, or share your data with third parties except payment partners (Razorpay) or when required by law.

Payment Processing

All payments are handled securely by Razorpay.
Razorpay may collect additional information such as card details, UPI details, or payment logs.
You may review Razorpay’s privacy policy on their website.

Cookies & Tracking

Our website may use basic cookies to:

  • Improve user experience
  • Track website performance
  • Save login preferences

You can disable cookies in your browser settings.

Data Protection

We implement strict security measures to safeguard your data:

  • Secure SSL encryption
  • Limited data access
  • Regular system updates

Your Rights

You have the right to:

  • Request data deletion
  • Request data correction
  • Opt-out of communication

Email us at booking@imperfectly.co for any requests.

Contact for Privacy Concerns

For any privacy-related queries:

Imperfectly by IMPERFECTLY Tech Private Limited
Phone: +91 8448073838
Email: booking@imperfectly.co
Address: C-1401, Sector 2, Palam Vihar, Gurugram, Haryana 122017